AussieQuotes is operated by Nishat Pty Ltd (ABN 84 629 125 971) ("we", "us"). This policy explains how we handle personal information in line with the Australian Privacy Principles.
What we collect
- Enquiry details: the product you're interested in, postcode, suburb, answers about your property and project, and any notes you add.
- Contact details: name, phone number and email.
- Consent records: the consent wording version you agreed to and when.
- Technical and attribution data: the page you arrived on, referring site, campaign parameters, and an analytics identifier. We do not send your name, phone or email to analytics providers.
How we use it
- To match your enquiry with installers who service your area.
- To share your enquiry with up to 3 matched installers, who may contact you about it by phone, SMS or email.
- To follow up about your enquiry and the service you received.
- To prevent fraud and spam, and to improve our service.
- To send marketing emails only if you opted in separately. You can unsubscribe at any time.
Who we share it with
Matched installers; service providers who help us run the website, store data and send messages (bound by confidentiality); and authorities where required by law. We do not sell your personal information.
Installers who receive your enquiry handle your information under their own privacy policies.
Overseas storage
Some service providers may store data outside Australia.
Security and retention
We protect information using encrypted connections, access controls and secure hosting. We keep enquiry records for as long as needed for the purposes above and our legal obligations, then delete or de-identify them.
Access, correction and deletion
You can ask to access or correct your information, or ask us to delete it, by emailing [email protected]. We'll respond within a reasonable time.
Complaints
Contact us first. If you're not satisfied, you can complain to the Office of the Australian Information Commissioner (oaic.gov.au).